Just call 1-877-337-8298 to talk to a support specialist.

Roadrunner was once a major email service provider, originally offered by Time Warner Cable. Over time, Roadrunner email services were integrated into Spectrum, which is now the official provider and platform. As a result, many users still access their Roadrunner.com or rr.com email accounts through Spectrum’s webmail portal.

However, with these transitions and evolving technology, users often run into issues such as login problems, password recovery, account lockouts, email configuration, and more. If you’re facing any of these challenges, you’re not alone. Fortunately, there are reliable ways to get help from Roadrunner customer service, now handled by Spectrum support.

In this detailed guide, we’ll explain how to contact Roadrunner support, what types of help you can expect, and how to resolve common email issues effectively. We’ll also include the dedicated Roadrunner support phone number: 1-877-337-8298.

Why You Might Need to Contact Roadrunner Customer Service

Before diving into contact methods, here are the most common reasons users need Roadrunner email support:

1. Trouble logging into a Roadrunner.com or rr.com email account
2. Forgotten or compromised email passwords
3. Hacked or suspended accounts
4. Missing or lost messages
5. Email setup on apps like Outlook, Apple Mail, Thunderbird, etc.
6. Spam and phishing issues
7. Server or connectivity errors
8. Account recovery or verification issues
9. If you’re experiencing any of the above, Spectrum customer service can walk you through a resolution.

The Best Way to Contact Roadrunner Customer Service

Call Roadrunner Customer Service Phone Number: 1-877-337-8298

The most direct and efficient way to get support is to call 1-877-337-8298. This line connects you with trained specialists who are familiar with Roadrunner's legacy systems and modern Spectrum platform integration.

When you call, be ready with:

• Your full Roadrunner email address (e.g., johndoe@roadrunner.com)
• Any error messages you're seeing
• The device or app you're using to access your email
• A brief but clear description of the issue
• Recovery or identification information if your account is locked
• Support is generally available during regular business hours, but extended assistance may be available depending on the issue.

Other Ways to Get Support for Roadrunner Issues

While calling 1-877-337-8298 is the quickest method, you can also explore these alternative support options.

1. Via Spectrum’s Official Website

Since Roadrunner is now managed by Spectrum, many tools are available on their site:

• Visit: https://www.spectrum.net/support/
• Click on “Internet”
• Select “Email” from the dropdown menu
• Choose the issue you’re facing (login help, settings, errors, etc.)
• Use troubleshooting guides or access chat support if available
• Spectrum’s site offers help articles, FAQs, and video guides for common Roadrunner email problems.

2. Live Chat with Spectrum Support

Prefer not to call? You can use Spectrum’s live chat feature for assistance.

Here’s how:

• Visit: https://www.spectrum.net/support/
• Select your topic and navigate to the support area
• Look for the “Chat” icon, typically on the bottom right
• Provide your name, Roadrunner email, and describe your issue to start the chat
• Even though support agents may introduce themselves as Spectrum reps, they can help with all Roadrunner-related concerns.

3. Reset Your Roadrunner Email Password Online

If you forgot your password or think your account may be compromised, try resetting it online before calling.

Steps:

• Go to: https://www.spectrum.net/password-reset/
• Enter your email address and ZIP code
• Follow the prompts to verify your identity (via recovery email, security questions, or text message)
• Create a new password and log in again

If online recovery doesn’t work, especially for older accounts, calling 1-877-337-8298 is recommended.

Email Configuration Settings for Roadrunner

Setting up your Roadrunner email on apps like Outlook, Thunderbird, or Apple Mail? Use these server settings:

Incoming Mail Server (IMAP):

• Server: mail.twc.com
• Port: 993
• Security: SSL
• Username: Your full Roadrunner email address
• Password: Your email password

Outgoing Mail Server (SMTP):

• Server: mail.twc.com
• Port: 587 or 465
• Security: SSL
• Authentication: Required (use same credentials as incoming)

For POP3 (if preferred):

• Incoming: inbound.twc.com, Port 995
• Outgoing: outbound.twc.com, Port 465

Need help configuring these? Just call 1-877-337-8298, and a technician can walk you through setup.

Common Roadrunner Email Problems & Solutions

1. Locked or Suspended Account

Your account may be locked after too many failed logins or unusual activity.

Solution:

Try resetting your password online

If unsuccessful, call 1-877-337-8298 for account verification and unlocking

2. Hacked or Compromised Email

If your contacts are receiving spam from your address, or you notice settings changed:

Steps to take:

• Reset your password immediately
• Call support if you can’t access the account

After regaining access, check:

• Forwarding rules
• Blocked addresses
• Recovery information

3. Emails Not Sending or Receiving

Emails may bounce or disappear for several reasons.

Check the following:

• Spam or junk folder
• Blocked senders list
• Mail filters
• Email app/server settings
• Mailbox storage capacity

Still having issues? The support team at 1-877-337-8298 can assist.

Final Thoughts

While Roadrunner email has transitioned under Spectrum, support remains available for all users still using @roadrunner.com or @rr.com email addresses. Whether it's a login issue, password reset, or mail configuration problem, expert help is only a phone call away.

Call Roadrunner Support Now: 1-877-337-8298

Fast, knowledgeable, and available — the Spectrum support team is ready to assist you with any Roadrunner email issue.

Frequently Asked Questions (FAQs)

1.Is Roadrunner email still active?

Yes, Roadrunner.com and rr.com email addresses are still active. While the Roadrunner brand is no longer used, the email services continue to function under Spectrum, which now manages these accounts. Users can keep using their email as long as they have access.

2. Can I talk to a human at Roadrunner?

Yes. To speak with a live representative, call the Roadrunner customer service number at 1-877-337-8298. You’ll be connected to a support agent who can assist you directly with your issue.

3. Is there a Roadrunner email app?

There is no separate Roadrunner app, but you can access your email through Spectrum’s Webmail portal or by setting up your account in popular email applications like Outlook, Apple Mail, Gmail, or other standard email clients.

Final Thoughts

Although Roadrunner is no longer a standalone service provider, many users continue to rely on their Roadrunner.com or rr.com email addresses for daily communication. Whether you're dealing with login problems, forgotten passwords, account lockouts, or configuration issues, having access to reliable support is essential.

The most direct and efficient way to get help is by calling Roadrunner Customer Service at 1-877-337-8298. Friendly, experienced representatives are available to guide you through nearly any technical or account-related issue.

If you prefer self-service, Spectrum’s online support center and live chat are great resources for common troubleshooting. Whether you're struggling to access your inbox, trying to configure your email on a device, or concerned about security — help is just a phone call away.