Do Banks Use Long Code SMS for Customer Grievance Redressal?

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2025-07-26 10:43:25 - Μετάφραση -

In the highly regulated and customer-centric banking sector, effectively addressing customer grievances is paramount for maintaining trust, ensuring compliance, and fostering long-term relationships. While dedicated helplines, branch visits, and online portals are traditional avenues for complaint resolution, they can sometimes be cumbersome or inaccessible for all customers. Long Code SMS...

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