What Steps Do Virtual BDC Providers Take Dealership’s Brand...

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2025-08-02 00:12:59 - ترجمة -

What Steps Do Virtual BDC Providers Take Dealership’s Brand Voice Customer Service Expectations?

Introduction Ever walked into a dealership, loved the ad you saw online, but felt like you were in a completely different place when you spoke to the rep? That’s a classic case of a mismatched brand voice. In today’s competitive automotive world, Business Development Centers (BDCs) act as the first line of communication—and they need to sound like you. But how exactly do BDC...

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