Strategies for Dynamic BDC Handle Customers Research Phase vs Buy Now Mode
Understanding the Role of the Automotive BDC What a Business Development Center Does in a Dealership A Business Development Center (BDC) acts as the communication hub of a modern automotive dealership. Instead of salespeople handling every inquiry, BDC teams manage incoming leads from multiple channels such as phone calls, website forms, emails, social media messages, and live chat. Their...
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