The Ultimate Guide to Live Chat Pricing Models in 2026
The Evolution of Chat Costs The digital landscape has shifted. A few years ago, live chat was a luxury; today, it is a customer expectation. However, the pricing structures have become increasingly complex. To choose the right tool, a business owner must first understand the "DNA" of the pricing model they are signing up for. 1. Per-Seat/Per-Agent Pricing This is the "old guard" model. You pay...
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