The 24/7 Salesman: Turning Pre-Chat Forms into Automated Lead Magnets
The Problem with "Offline" Status One of the biggest mistakes a business can make is showing an "Offline" bubble that simply says "We are closed." This is a dead end. Instead, your pre-chat form should transform into a "Lead Capture Machine" during off-hours. The transition between live support and automated capture must be seamless. By following the strategies outlined in the Chattsy blog,...
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