Leveraging Virtual BDC Dealership Team Improve Communication Between Sales and Service Departments
Understanding the Role of BDC in Modern Dealerships What is a BDC and Why It Matters If you think a Business Development Center (BDC) is just a fancy name for a call center, you're missing the bigger picture—and probably losing money because of it. A modern BDC is the heartbeat of dealership communication, handling everything from inbound calls and online leads to appointment scheduling...
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