The Real Cost of a Shopify Chargeback (And How to Stop Losing Money to Them)
Last year, I reviewed the payment data for a Shopify store doing $40,000 a month. Their chargeback rate had quietly crept to 1.1%, and Shopify had flagged their Shopify Payments account for review. The owner assumed the problem was fraud. It was not. It was a billing descriptor nobody recognized, zero tracking notifications, and a cancellation policy buried three clicks deep in the footer....
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